True connection with patients comes from empathy, not sympathy or pity, which can feel like judgment to those on the receiving end. This resource offers a lighthearted yet powerful cartoon to help you understand the difference and build stronger, trust-based connections with your patients.

Working with patients isn’t always easy, especially when they’re challenging or non-compliant. But our thoughts about patients often reveal themselves through tone, expression, and body language, impacting the trust we build with them. This resource offers insights on using skillful empathy to protect your reputation and foster patient trust.